HOW COOKILOW HANDLES CUSTOMER DATA

You set the rules. CookiLow keeps the consent history.

You decide which choices your website needs and how long records should remain. We store the visitor’s decision, protect its history and help you find the right record.

Updated 24 September 2026 · CookiLow international service
A visitor choice becomes a protected consent record in CookiLow
YOUR CONTROLYou set the rules
OUR JOBStore and protect records
TRANSPARENCYEvery provider is listed
CURRENT STATUSPaid storage is not live yet
RESPONSIBILITIES

You decide why data is needed. We operate the system.

This makes it clear what remains your company’s responsibility and what you ask CookiLow to do.

YOUR COMPANY

Decides how visitor data is used

  • chooses which consents to collect;
  • sets the retention period;
  • publishes the banner and policies;
  • responds to visitor requests.
COOKILOW

Stores and confirms the visitor’s choice

  • records the visitor’s decision;
  • protects the history from silent replacement;
  • helps find and export the record;
  • deletes data under the agreed rules.
WHAT HAPPENS TO A RECORD

Four clear stages — from choice to deletion.

You can see what happens at each stage and what your team can do with the record.

Search, export and deletion controls for CookiLow consent records
  1. 01
    A visitor makes a choice

    CookiLow records the decision, event time and version of the banner they saw.

  2. 02
    The record is stored

    It exists to confirm the choice, not to advertise CookiLow to the visitor.

  3. 03
    You control the record

    The workspace will let you find, review and export the stored event.

  4. 04
    Data is removed when you leave

    You receive an export window before remaining records are deleted on schedule.

WHAT WE COMMIT TO

Customer data is used only to run the service.

No hidden advertising purpose. Finding a record, answering a visitor or leaving CookiLow should follow a clear process.

✓

No use for our own purposes

CookiLow stores consent records for your website and follows the instructions agreed with you.

✓

No unnecessary access

Only people and services needed to operate CookiLow can reach customer records.

✓

Help with visitor requests

You can find, export or delete a record when a visitor asks about their data.

✓

Clear incident handling

If an incident occurs, we investigate it, notify the customer and support the required response.

✓

Named service providers

Before onboarding, you can see which providers support CookiLow and what data they may process.

✓

A clear data exit

You can export available records before remaining customer data is deleted on the agreed schedule.

WHO ELSE SUPPORTS THE SERVICE

Review every CookiLow provider before onboarding.

For hosting, email and other operational providers, we will show the company, its job, its location and whether it can process customer data.

WHAT WE SHOWWHAT IT EXPLAINS
Company and purpose

Who supports CookiLow and why the provider is needed.

Data available to the provider

Exactly what the provider may access or process.

Processing location

The country where the provider works or stores information.

Transfer safeguards

Which protection applies when data leaves the EEA.

Change notification

How and when customers hear about a new provider.

BEFORE PAID ONBOARDING

Read the terms before CookiLow stores customer data.

Production processing will not begin until customers can review the DPA, security measures, provider list, retention schedule and data exit process.

Request the documents